Relax 🙂

Paying online is fast, easy, and secure.

PAY ONLINE

Clicking the button below will redirect you to our secure, online payment center where you can review your account information and choose from a number of online payment options.

UPDATE INSURANCE

If you have received a notice from us about your auto insurance coverage you can select the button below to update your insurance information or contact us with questions.

A Better Way Of Loan Servicing

We believe in building lasting relationships with our customers by providing the highest level of service in the industry. We put the needs of our customers first in everything we do. Everyone of our Customer Service Agents are selected based on their positive, supportive, and professional attitudes to ensure that, no matter what your needs are, you are treated with the up most courtesy and respect every time you call.   

Do You Have Any Questions?

Why was my loan sold?

Please note that there is no reason to be concerned about your loan being sold. Many financial institutions regularly sell loans as a normal part of their business practices. 

Other than who you make your payments to, there are no changes to your contractual obligation. Your payment amount, interest rate, balance, all remain the same. 

Who is CSF Servicing?

CSF Serving is managed and staffed by professionals who have years of experience in the loan servicing industry. All of our representatives are committed to providing you with the best possible customer experience throughout the course of your loan.

Unlike some loan servicing companies, CSF believes in the "best friend" approach when interacting with our customers. Like a best friend, we want you to feel comfortable contacting us if, at any time, you run into trouble or need any assistance and let us know how we can help. To us, you're a person, not a payment. If at anytime we fail to meet 100% of your expectations, please let us know. Our contact info is above.

Do you report to the credit buearu?

Yes. Your loan information is reported on a monthly basis. 

What are my options for making payments?

CSF Servicing offers several options for making your auto loan payment.

One Time Payment Online
Click here to make a quick, one time payment with your debit or credit card. You will need your account number to access the One Time Payment portal. 

Auto Pay
Click here to login or sign up to use our Customer Portal to enroll in Auto Pay. You can also use this portal to manage your existing Auto Pay account.

Mail
CSF Servicing
PO Box 888
Arlington, TX 76004-0888

24 Hour Automated Payment System
Fast, easy, and available anytime. Please call the number below and follow the options.
855-500-5251

By Phone - with agent assist
855-500-5251

MoneyGram
28,000 locations including Walmart.
Remember to use receive code "1286" and put "1286" in front of your loan number.

Western Union Quick Collect
Located in supermarkets, check cashers, and convenience stores everywhere.
Remember to use code city THREEOTHREETX.

Why did I receive a letter about auto insurance?

Comprehensive and collision insurance must be maintained on your vehicle for the term of the loan. If you received a letter regarding your auto insurance, it means that CSF Servicing does not have your current insurance information on file, or has received a notice from your insurer that your policy has expired or been canceled.

Please furnish evidence of insurance that meetings the following conditions. We will be unable to accept insurance information that does not meet all of these conditions.

  • List CSF Servicing as the Lienholder or Loss Payee
  • The Comprehensive deductible cannot exceed $1,000.00
  • The Collision deductible cannot exceed $1,000.00

For your convenience, you or your insurance agent may easily furnish your proof of insurance in the following ways:

  • Call our Insurance Service Center at 1-800-998-0763.
  • Visit our verification website www.myinsuranceinfo.com to submit proof of coverage, attach a scanned image, or check your current insurance status.
  • Mail a copy of your insurance policy meeting the required conditions to us at:

CSF Servicing
PO Box 261854
Plano, TX 75026-1854

How can I update my insurance information?

For your convenience, you or your insurance agent may easily furnish your proof of insurance in the following ways:

  • Call our Insurance Service Center at 1-800-998-0763.
  • Fax a copy of your insurance verification to us at 888-875-7721.
  • Visit our verification website www.myinsuranceinfo.com to submit proof of coverage, attach a scanned image, or check your current insurance status.
  • Mail a copy of your insurance policy meeting the required conditions to us at:

CSF Servicing
PO Box 261854
Plano, TX 75026-1854

Who is Paymentus?

Paymentus is the vendor who processes our payments including all credit and debit card payments, and ACH and Auto Pay transactions. They also provide our secure Customer Payment Portals for One Time and Auto Pay payments.